The offshore knowledge services (KPO) market is at an inflexion point as it prepares for the next wave of growth and maturity. Expectedly, financial services – the largest and the most important segment for the offshore knowledge services market – will play a pivotal role in the growth and evolution of the industry going forward.

As financial institutions recover from the economic crisis, they are seeking to further push the envelope on global sourcing and are increasingly sending complex and "core" services such as financial research and data analytics offshore. This webcast by Everest Research analyzes the evolution and maturity of the largest segment in the knowledge services market – research and analytics for financial services..

This webcast discusses:

• Overview of offshore Research and Analytics
• Value proposition of offshore R&A in Financial Services
• Evolution of demand and service maturity
• Summary and implications

Presenter:
Jimit Arora, Research Director, Everest Research Institute