Amba Research is ranked among the Top 3 Financial Services and Investments KPO vendors in the 2009 Black Book of Outsourcing survey
Amba Research announced that it has been ranked amongst the top 3 investment research KPO (Knowledge Process Outsourcing) vendors in the annual Black Book of Outsourcing survey for 2009. The survey covers areas such as trust, training, delivery excellence, scalability, data security, and many other areas that clients take into consideration when engaging with an outsourcing partner.
The ranking from the Black Book of Outsourcing, a division of Datamonitor group, is recognized as the only independent industry standard for customer satisfaction in the global services industry. Participants of the survey are also asked to consider the industry verticals such as financial services research, corporate finance support and advisory, risk management and actuarial services, and financial services analytics. Amba emerged as the most preferred vendor in the financial services analytics and corporate finance categories which is among its core areas of expertise.
"Amba Research has earned the distinction of being one of the most customer-respected KPO companies in the world," said Doug Brown, co-author of The Black Book of Outsourcing. "Amba Research has emerged among the top three vendors in the investment services industry due to its ability to deploy consistently across the full spectrum of criteria that clients look for in their KPO provider. In addition, Amba Research was overwhelmingly praised by clients in two major user sectors of KPO: outsourced Corporate Financial functions and Financial Services Analytics."
Anand Pande, Group CEO of Amba Research commented, “I want to thank our clients for their confidence in our company, as well as everyone at Amba for their focus on service excellence.”